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Verified Customized Solutions

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Our solutions are based on thorough analysis of the Client’s requirements and the Vendors capabilities.

 

• We approach the Vendor/Client relationship placement by first researching the Client’s needs, organization size, technical capabilities and goals.

• Once this analysis is completed we match the Client with the best vendor through our researched and validated Verified Vendor Quality Matrix “VVQM”.

• Once the Vendor is matched with the Client, we monitor, list and update each verified vendor’s service, capabilities and platforms, so your organization is placed with the vendor most qualified for your organization.

• Once the Vendor/Client is established, Pinnacle is in place to monitor the relationship so the service goals are maintained. 

• If the Client's product needs change, Pinnacle will be in place to quickly match the Client with the best solutions via our VVQM.

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Elevated Account Management

 

Managing vendor relationships is our core business. A few key elements that comprise this core model include:

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• We assign you a Sr. Account Manager with the vendor directly to oversee the daily processing of orders.

• We provide and extra layer of service by advocating for you should requests need further escalation.

• Vendor data accuracy verifications.

• Established service standards monitored.

• Customized billing solutions, including help to cover fallout if needed.

• Compliance reports.

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Unique Programs

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• Correspondent benefit programs. 

• Joint marketing programs with Service Providers to integrate Flood into product offering.

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Hands on Service

 

Pinnacle has combined 20 years of research with 20 years of relationships. Come join our community so you can focus on building your business while we manage the relationships in the background.

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